Our support is now all handled at wpopal.ticksy.com
Dear Wpopal friends
Today we would like to announce a big change in our support system to improve the support quality: our support is now all handled at wpopal.ticksy.com/.
For the last 1 year, the support quality is not really good, user’s questions are sometimes delayed because we are maintaining multiple support channels:
- Support via Email
- Via questions & answer page
We choose sticky.com
This is proven support system with ease of handling user’s questions. In addition, by maintaining 1 support channel, we can ensure that, no question is missed and it also help us plan and assign tickets for team member.
Here is a screenshot of a support ticket:
To get support, simply register an account on the new support site: wpopal.ticksy.com/ and drop us your issue description, site info, we will get back to you with rely within 24 hours in business days.